客户技术质量支持工程师社

面议

张家口市1年及以上

发布时间：2023-09-06

职位描述

QUALITY INVESTIGATION PROCESS MANAGEMENT
？ Provides the CTQS team and other functions involved with a standard quality level of response and a systematic approach to
customer claim management, in accordance with the expected level of service and with the procedures and policies defined
by the corporate Quality functions at global level.
？ Executes investigations for assigned customer claims, working alongside with other relevant team involved, ensuring problem
solving approach and giving inputs in the root cause analysis and for continuous improvement.
？ Implements corrective and preventive actions and deals with internal functions, formalizing issue report and technical analysis
able at addressing resolutions to be provided to the leader above.
2. QUALITY DOCUMENTATION PROCESS
？ Deploys quality and technical global specifications for SG products and services in cooperation with internal stakeholders and
supports the standardization, in accordance with the procedures and methodologies defined by the Leader above.
？ Verifies the customer product specifications alignment, supporting CTQS team in closing gaps between SG capabilities and
customer quality expectations and implementing efficient tools in handling SG and customer specifications in order to favor
the compliance to regulations.
？ Participates to carry out a proper document management, keeping up to date the repository for the relevant technical and
quality documents and ensuring a systematic and standard approach, facilitating knowledge sharing.
3. MONITORING AND REPORTING
？ Elaborates properly analytical reports able at constantly monitor trends and performances, identifying and clustering issues
based on type, complexity and time to answer, targets, etc.
4. GUIDELINE AND PROCEDURES
？ Builds appropriate guidelines and best practices to support and facilitate the communication pursuing a trustful partnership
with internal stakeholders, in line with the applicable standards and policies.
5. PROJECT MANAGEMENT
？ Executes the assigned projects related to product and processes quality improvement, including development and
implementation of any new or required inspection methods, elaborating report and technical documents related to process
capability when required, providing the leader above with related documentation and working in strictly coordination with the
others relevant function.
6. RELATIONSHIP MANAGEMENT
？ Interacts regularly and effectively communicates with the key internal leaders and team as well as relevant stakeholders aimed
at building level of awareness on quality vision supporting them in facing quality issues.

Qualification:
1.Bachelor degree above, in mechanical related major
2.Fluent English communication ski*******************

其他要求

招聘人数：1人
职能类别：

公司介绍

欧璧医药包装科技（中国）有限公司是意大利斯蒂瓦纳托集团在亚洲的第一个全资子公司，该项目占地45亩，总投资1亿欧元，其中一期总投资5000万欧元，注册资本2000万欧元，拟引进世界最先进的自动化设备，生产高标准无菌医药包装材料，一期项目年产西林瓶、卡式瓶4.5亿只，达产后年销售超5000万欧元。
欧璧医药包装科技（中国）有限公司的母公司意大利斯蒂瓦纳托集团成立于1949年，主要从事粉针、水针用西林瓶等药包材玻璃制品及自动化设备的生产制造，是世界上最大的医药包装自动化设备制造商之一，也是全球三大玻璃制品制造巨头之一，在世界高端医疗包装行业中占据着举足轻重的地位。
公司网址：www.stevanatogroup.com