(GM)Operation Director , Sr. Living Health Center社

30K-50K/月

苏州市

发布时间：2023-09-06

职位描述

职位描述：

必须有酒店行业总经理相关经验！！Education(levelandmajor):·haveacollegedegreeappropriateforthiswiththispositionExperience(years):·Musthaveaminimumof5yearsofmanagementexperienceinhotelorserviceapartment.OtherKnowledge,Skills,AbilitiesorCertifications:·Musthaveexperiencemanagingabudget·Musthaveexperiencewithdecisionmakingandproblemsolving·haveacollegedegreeappropriateforthisposition·MustbeabletocommunicateinwrittenandspokenEnglishaswellasMandarin.Abilitytocommunicateinthelocaldialectispreferred.·Regularandtimelyattendance.·AbilitytotraveltotheUSfortrainingandtravellocallyforroutineworkassignments.CustomerService·ProvideahighlevelofcustomerservicetoResidentsandTeamMembersbyachievingthestandards.Administration·Responsibleforthefinancialperformanceofthecommunitybycreating,managingandstayingwithintheapprovedbudgetandmanagingthecommunitytodesiredcompanyexpensetorevenueratios.·Responsibleformaintainingaccountingcompliancebyoverseeingthecommunityfinancialrecordsincludingrentreceipts,pettycashdisbursements,miscellaneousincomeandexpenditures,andpayroll.·ResponsibleformaintainingHRcompliancebyoverseeingthepersonnelrecordsofallemployees,includingproperandcompletedocumentationforallnewhires,ongoingtrainingdocumentation,performanceevaluations,andtimelymeritincreases.·Responsibleformaintainingstateregulatorycompliancebymanagingalldepartmentsthroughweeklymanagermeetings,monthlystateinspectionreviews,andregionalcorrectiveactionplansand/orregionalsitevisitmemos.·ProvidetheShanghaiofficewithallnecessaryreportsontimeandintheproperformat.·Responsibleforimplementingandenforcingthepoliciesandproceduresestablishedtoappropriatelymanageoccupancy,rentrollandresidentservices.OperationalPerformance·Accountablefortheoverallfunctionalityofthecommunity.Thisincludes:vResidentCarevDiningServicesvRegulatoryCompliancevRiskManagementvFinancialPerformancevSalesandMarketingvMaintenancevSecurityvHousekeepingvActivities·Responsibleforimplementationandenforcingallpoliciesandproceduresasoutlinedinpolicymanualsandhandbooks.·Responsibleforinvestigationofallaccidentsandemergencies.ManagingPeople·Responsibleforrecruiting,hiring,supervising,evaluating,developingandterminatingthefollowingdepartmentpositions:vExecutiveChefvHousekeepingSupervisorvNursingDirectorvSalesDirector(s)vMaintenanceSupervisorvSecuritySupervisorvFinancialDirectorvConcierge/FrontDeskvHumanResourcesDirectorvActiveLivingDirector·Ensureallpersonnelpoliciesandproceduresarefollowed.·Providesactiveleadershipincreatingandmaintainingthehigheststandardsofemployeesatisfaction.·Responsibleformanagingturnoverrate.ResidentSatisfaction·Provideactiveleadershipincreatingandmaintainingthehigheststandardsofcustomersatisfactionintheareasoffacilities,foodservice,activities,housekeeping,staffinteractionsandresidentcare.OccupancyResponsibleformanagingcommunitytoaminimumof94%

其他要求

招聘人数：1人
职能类别：首席执行官CEO/总裁/总经理

公司介绍

美瑞中国介绍

中国养老地产领域最优异的开发和运营管理公司
美瑞养老服务（上海）有限公司是由美国知名企业，魅力花园及瑞联置业共同联合创立的。
魅力花园是美国首屈一指的高端养老地产开发商，具备超过20年的身后开发经验，始终致力于礼献优质退休生活及养老服务。
瑞联置业是美国知名的高端住宅和混合项目开发商和运营管理公司，拥有超过40年的悠久历史，在世界各地打造了诸多行业推崇的经典住宅项目。

安全、安心、安享——美瑞养老典型服务
高端服务内容简述：跨代项目住宅部分
•适合所有年龄的配套、活动（健身房、水疗、儿童活动区和课程、大堂）
•其他配套与上门服务（私家管理、客房打扫等服务）
•老人护理上门服务/居家养老服务/老人日托服务

养老公寓部分
•日常餐饮与营养膳食
•全面的个体和医疗护理（协助生活服务和各级别熟练的护理服务）
•特殊设备与经过全面培训的员工
•专供老人使用的配套设施（健身和康乐设施，休息大堂和活动中心）
•提供同邻人社交活动（出游和聚会、教育、康健活动）

专业、专心、专注——美瑞养老在中国
美瑞养老的管理服务机构包括美国高管和本土精英，组成了中国最有经验的养老公寓运营管理团队。
•第一个项目位于上海杨浦，预计2016年春开业；
•第二个项目位于哈尔滨，预计也将于2016年秋开业；
•被中国最大最知名的保险公司选为多个项目的合作伙伴；
•完成多个在苏州、厦门等地的养老为特色的跨代住宅项目的可行性报告和设计方案；
•现正商谈位于长江三角洲地区、珠江三角洲地区、北京，广州，海南、成都和山东的多个项目的管理、投资和合作开发。


MGRisanewlyestablishedWFOEinShanghaiwhosemajorinvestorisMerrillGardens.HeadquarteredinSeattle,Washington,MerrillGardensisawellrespected,nationallyrenownedprivateentrepreneurialseniorlivingcompanyknownforthedevelopmentandmanagementofuniquelydesigned,highqualitycommunitiesforseniors.Thecompany’spropertiescoverthecontinuumofcarefromindependentlivingtoassistedlivingandmemorycare.Thecompanyalsoprovidesmanagementandconsultingservices.Withapowerfulcombinationofwelldesignedandexquisitelyfurnishedcommunities,engagingactivitiesandfoodandbeverageprogramsandanenergized,well-trainedteamofmanagersandsupportstaff,thecompanyisaleaderintheseniorlivingindustry.Continuingitsgrowthandexpansion,thecompanyisopeninganofficeinChinaandseekstoaddtalentedprofessionalsforthebusiness.Thecompany’scultureisoneofopenness,strongcustomerservice,collaborationandintegrity.